Zerosums Technology provides specialized IT support for medical offices — keeping EHR systems running, protecting patient data, maintaining HIPAA compliance, and delivering responsive helpdesk support for independent practices and medical groups.
Practical IT Support for the Independent Medical Practice
Independent medical practices and small-to-mid-size medical groups occupy a critical but often underserved segment of the healthcare IT market. Large health systems have full IT departments; independent practices often rely on a single part-time IT contractor, the office manager who handles IT when it breaks, or their EHR vendor's helpdesk — none of which provides the comprehensive, proactive IT management that modern medical practice requires.\n\nZerosums Technology fills this gap for independent medical practices and medical groups. We provide fully managed IT services that cover the complete technology environment of your practice — workstations and servers, practice management and EHR systems, medical devices, network infrastructure, cybersecurity tools, and HIPAA compliance documentation — under a single, predictable monthly fee. Your clinical and administrative staff get responsive helpdesk support, and your practice gets the proactive maintenance and security monitoring it needs.\n\nThe healthcare IT environment of a medical office is more complex than most small businesses of comparable size. Practice management software must integrate with EHR systems and billing platforms. Electronic prescribing requires secure connectivity to pharmacy networks. Medical devices ranging from vital sign monitors to infusion pumps connect to clinical networks. Lab results flow in via HL7 interfaces. Imaging systems generate massive files that must be stored, backed up, and accessible quickly. We manage all of this complexity so your team can focus on patient care.\n\nHIPAA compliance is a core component of our medical office IT service. Every medical practice is a covered entity under HIPAA, and the Security Rule's requirements for protecting electronic PHI are specific and enforceable. We conduct Security Risk Assessments, implement required safeguards, maintain required documentation, and help practices prepare for and respond to OCR audits and complaints.
Managed IT for independent medical practices and medical groups
EHR support — Epic, athenahealth, eClinicalWorks, NextGen, Allscripts
Practice management and billing system IT support
HIPAA Security Risk Assessment and compliance documentation
Medical network design with clinical and administrative segmentation
Medical device network integration and security
Electronic prescribing system connectivity and support
Lab interface monitoring and troubleshooting
Backup and disaster recovery for medical office environments
Security awareness training for medical office staff
Frequently Asked Questions
What EHR systems do you support for medical offices?
How does managed IT benefit an independent medical practice?
Do you support medical offices with multiple locations?
What is a HIPAA Security Risk Assessment and how often does my practice need one?